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BizCloud: How to Avoid Paying Too Much for CRM

BizCloud: How to Avoid Paying Too Much for CRM











BizCloud ®

San Francisco, CA (PRWEB) November 30, 2011

Customer relationship management (CRM) software software has become increasingly important in today’s hyper networked age. According to Destination CRM, the CRM market grew at a 6.2 percent rate in 2010 (to hit a total of $ 16.5 billion) and expects a 7.6 percent rise through 2011. While much of that growth has been in the Software as a Service (SaaS) sector, companies also continue to invest in on-premises CRM solutions. Most SaaS CRM solutions are fairly inexpensive, at least for the base software, but add-on features, deployment, training, and support costs can quietly increase the total cost of a CRM solution. Of course, on-premises solutions aren’t without their own significant costs.

Companies looking to reduce their CRM costs — or considering the purchase and deployment of a new CRM solution – can start by asking themselves these five questions:

Is an on-premises solution necessary? Even though an on-premises CRM software package may have a cheaper sticker price, it’s likely more expensive in the short run… as well as in the intermediate and long run. On-premises CRM software typically does not incur any sort of monthly fee like SaaS products do, but it does incur significant infrastructure and operating costs. The server and network equipment, power, and maintenance costs will usually exceed the subscription and support costs of most SaaS packages. There are certainly reasons why a company may choose an on-premises solution — for example, specific security concerns, networking issues, or integration with an existing IT framework – but companies should not automatically assume one is better than the other.

Are all those add-ons and features necessary? SaaS sales representatives often try to wow customers with marketing presentations on all the bells and whistles available for their software. Some of these are integrated with the core package, but others cost extra. Sometimes these features have a direct cost; sometimes they’re limited to more expensive professional or enterprise editions.

Will expanding upon and developing the CRM solution be necessary? Many SMBs could likely use major CRM vendors’ products out of the box with minimal configuration or add-ons. On the other hand, enterprise-level corporations may find themselves sinking huge amounts of money into development to create custom solutions that work with a given CRM product’s API. If an SMB overreaches and purchases a complex solution, that can obviously result in significant overspending. On the other hand, larger businesses may find themselves spending more on trying to customize a particular product to fit their needs than if they had started with a simpler platform based on a more developer-friendly platform.

Does the business already function in a particular vendor’s ecosystem? This question is straightforward. A Microsoft business should probably give Dynamics a hard look. An Oracle one should consider Oracle CRM On Demand. If a business is built on Linux and has no shortage of developers, then the open source Sugar CRM may be a good fit. Having all of a business’s major software solutions operating within the same ecosystem can significantly reduce support, training, maintenance, and integration costs.

Has the company shopped around? CRM shoppers may wrongly assume that enterprise-ready CRM solutions developed by established companies all cost around the same amount for any given feature set. In reality, that couldn’t be further from the truth. As an example, the top versions of Salesforce and Microsoft’s Dynamics CRM offer a similar feature set at a substantially different base price: $ 195/month for Salesforce versus $ 59/month for Dynamics CRM.

Once a company has settled on its CRM solution, its IT department can take a number of steps to reduce its long-term CRM-related costs.

1. Excellent training from the start is non-negitable. Training takes time and money, but it almost always pays for itself again and again. There’s little worse than investing thousands of dollars on a CRM solution only to watch it sit unused by employees unfamiliar with it — or even worse, used improperly by untrained employees such that it actually decrease business process efficiency.

2. CRM solutions should integrate with back office systems. Many CRM products offer little in the way of functionality once a sale is made. But CRM can be much more than this, especially with the advent of social CRM features that assist with continued contact and social networking between businesses and customers.

3. CRM solutions must be administered. While the maintenance and support costs of an SaaS CRM product are dramatically less than those of an on-premises solution, companies should still assign someone (or even a small team, depending on the size of the company) to administer its CRM system. This may not be a full-time job, but it’s still an important one, and will result in overall cost savings in the long run.

About BizCloud® Network:

Bizcloud Network is a technology media company with a strong focus on delivering top industry news and producing reviews of Web, Mobile, Digital and Cloud Computing products and services. The site offers insights into rapidly-developing world of Social Media and its connection to modern business. Bizcloud Network sees the tremendous value of implementing innovative technologies to enhance business processes and its team of expert writers accordingly creates the content that speaks to its target audience of business and IT professionals and decision makers.

Bizcloud Network has a strong fan base and a growing number of followers on major Social Media Sites, including Twitter, Facebook, LinkedIn, and Google+. It was founded in 2007 as a Media Branch of BizCloud, a leading cloud computing and SaaS service provider. The company is based in San Francisco, California, and has offices in Europe and Asia.

About BizCloud®

Based in San Francisco, California, with offices in Europe and Asia, BizCloud® (http://BizCloud.net) focuses on technology and cloud innovations that assist businesses with Sales, Marketing, Operations and Engineering solutions customized to individual business needs. BizCloud® has mastered the art of integrating cloud-based services to deliver cost effective outcomes for business owners that enhance efficiency, customer satisfaction, and revenue. BizCloud® utilizes the latest breed of Infrastructure as a Service (IaaS) and Software as a Service (SaaS) products to pass on tremendous value to clients. BizCloud is a registered trademark.

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6 comments - What do you think?  Posted by admin - November 30, 2011 at 4:56 pm

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California On Worst Jobs

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29 comments - What do you think?  Posted by admin - November 22, 2011 at 9:04 pm

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Pharmaceutical Sales: California Job Opportunities

Pharmaceutical Sales: California Job Opportunities

California is the third largest state of US. Covering a total area of 163,707 square miles, this state houses a total population of 36, 961, 664 people. California is landlocked on all three sides except to its west where there is the Pacific Ocean. To its South, this state shares an international border with the Latin American country of Mexico. While to its north it has the US state of Oregon, to its east it has Nevada and Arizona. The sex ratio in this state like most other states of US is good. With half a population comprising of females, there is but plenty of opportunities for pharmaceutical sales employment in California.

A job in pharmaceutical sales in California is easy to bag once you know where to look for. Don’t be disheartened, if in spite of possessing the required talents you have not been able to land yourself a job, for we are going to give you exclusive information about jobs in pharmaceutical sales in California. If you are a resident of this place and are on the lookout for a chance to work with well reputed companies in the California pharmaceutical sales department, then do not forget to check out these places:

1.Warner Chilcott is offering a job from Redding for the post of pharmaceutical sales representative. The recruit will have to effectively market a birth control pill extremely rich in iron content named Loestrin®. If you are interested to work with a company that has a good reputation in the pharmaceutical industry do not give this opportunity a miss. This company has been dedicatedly working for many years, with a more recent shift in focus towards women healthcare. This company like all other good company requires you to have a bachelor’s degree in sales marketing from an accredited university and a working experience with a certified successful track record.

2.ASN Healthcare is offering a job from San Francisco for anyone interested to work with this company in the post of pharmaceutical sales representative. It is in fact a job that will pay you as much as 90k a year and will give you a chance to earn bonus perks provided you can reach high sales marks. This company does not demand work experience but definitely needs you to have a four year degree in business development and marketing sales. If this was not enough, let me add the cherry on top- ASN Healthcare offers you the chance to earn as much as 30k a year as part of commission on the sales that you have made. So if this offer interests you send in the application letter right away.

3.This is a Visalia based job for the post of Outside Medical Sales Representative offered by a company named Pacific Pulmonary Services. It promises to be a highly remunerative job and it is in essence a patient care coordinator type job, whereby the recruit will have to report to the district manager.

Do try these sources out and get yourself a pharmaceutical sales job in California!

Silas Reed, Writer for SellingCrossing, writes articles that inform and teach about different selling job profiles. Please visit http://www.sellingcrossing.com/lcjobtypelisting.php and sign up for a FREE trial to gain access to ALL of the many exclusive job listings we offer in the selling profession.


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2 comments - What do you think?  Posted by admin - November 2, 2010 at 1:57 am

Categories: California Jobs   Tags: , , ,

California Job Source Website Offers Free Job Postings for Employers

Los Angeles (PRWEB) August 1, 2005

There’s good news today for California employers. They can now post job openings free of charge at the California Job Source website. (http://caljobsource.com)

Employers don’t have to worry about overspending their budgets and can recruit workers online without paying for individual job posting fees or signing up for pricey job packages.

Posting jobs and searching resumes is free for all employers. All recruiters and human resource personnel must first register their company information and include an optional company profile. Then they can post jobs, manage and edit listings in real time.

“Why should California employers pay to post jobs?” asks Joseph Lee, Founder of California Job Source. “Our site offers a free resource to recruit talented employees and is a great service to Californians. We encourage all employers in the Golden State to post their jobs here starting today. We welcome all employers and businesses, from non-profits to government agencies and Silicon Valley high-tech startups.”

All jobs posted online are monitored for appropriateness and content. Only legitimate and quality jobs are allowed.

The California Job Source is also a great resource for job seekers, who can find special pages featuring links to top employer websites in Northern California and Southern California. Job hunters can also visit a page dedicated to California government jobs where they can find links to openings at the state, federal, city or county levels.

The California Job Source is a useful tool for anyone looking for work from experienced employees to recent college graduates. The site is targeted to users throughout the state, from San Diego to Los Angeles, San Francisco and Sacramento.

About California Job Source

CalobSource.com offers a job site for finding jobs in the state of California. Sister sites are also available for Boston (http://bostonjobsource.com), Washington, DC (http://dcjobsource.com) and New York (http://nyjobsource.com).

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8 comments - What do you think?  Posted by admin - October 29, 2010 at 3:57 am

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Jobs in California – Top 25 California Jobs

Jobs in California – Top 25 California Jobs

Top jobs in California

 

Are you working in one of the top 25 jobs in California today?  Is your job secure?  Maybe you need to change careers to help your future.  Remember, you need to be able to support yourself and your family, if you have one or if you plan on having one.

The industries that are still considered healthy in California and are still reporting having increasing new jobs include:

 HEALTH CARE – Keeps increasing steadily over time, with a promising look in the future. EDUCATION – There will always be a need for teachers and professors. LEISURE ANED HOSPITALITY – This increases, as we all will still take vacations. GOVERNMENT – Expected stimulus support with carry through at least 2012.

If these fields do not hold your interest, then you might want to have one of the top 25 jobs in California:

 Network Systems & Data Communications Analysts Computer Software Applications Engineers Forensic Science Technicians Skin Care Specialist Veterinary Techs Home Health Aides Occupational Therapist Assistants Mathematical Scientists Traffic Technicians Aircraft Cargo Handling Supervisors Physical Therapist Assistants Pharmacy Technicians Dental Hygienists Substance Abuse & Behavioral Counselors Dental Assistants Veterinarians Athletic Trainers Special Education Teachers:  Preschool, kindergarten, and Elementary Level Biomedical Engineers Multimedia Artists Microbiologists Physical Therapist Aides Ambulance Drivers Medical Assistants Database Administrator

These top 25 California jobs are the fastest growing in the state and are expected to grow from 31% to 59% over the next 10 years.  The top 10 jobs with the most openings are computer, science, or healthcare related.  Look toward the future with your job choices and plan accordingly.  If you need a little more education to secure you future in one of the top 25 jobs in California, do so.  Make the step, walk the walk, make the money, enjoy your job!

Writer for http://www.findajobinyourstate.com for a little over a year. You can contact me at info@findajobinyourstate.com or visit our website at http://www.findajobinyourstate.com


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36 comments - What do you think?  Posted by admin - October 17, 2010 at 9:57 am

Categories: California Jobs   Tags: ,